An emergency operations plan should help people understand what to do, who is responsible, how decisions are made, and what resources are available when normal operations are disrupted. Leeward Solutions helps healthcare organizations, coalitions, public agencies, essential services, and small businesses develop new plans or improve existing plans. Depending on the agreed scope, we review current documents and prior findings, meet with responsible staff, identify hazards, critical functions, dependencies and decision points, and develop or revise plans, procedures and checklists. Deliverables may include a findings summary, a new or revised plan, supporting tools, prioritized improvements and recommended next steps.